What is a digital kiosk?
A digital kiosk is a standalone touchscreen terminal that combines a display, media player, and computer in one unit. Digital kiosks serve five main purposes: (1) information display, (2) self-service check-in, (3) bill payment, (4) wayfinding navigation, and (5) product promotion. They are commonly found in retail stores, hospitals, airports, and corporate lobbies. Standard sizes range from 43 to 65 inches, with prices starting around 25,000 THB ($700 USD) for entry-level models.
How to choose the right kiosk size for your business?
Choose kiosk size based on three factors: space, viewing distance, and use case.
**43" kiosk** — Best for: small retail stores, checkout areas, tight spaces. Viewing distance: 1-3 meters.
**49" kiosk** — Best for: medium retail, restaurant ordering, lobby check-in. Viewing distance: 2-4 meters.
**55" kiosk** — Best for: large retail, corporate reception, wayfinding. Viewing distance: 3-5 meters.
**65" kiosk** — Best for: airports, malls, exhibition halls. Viewing distance: 4-8 meters.
All sizes are available in touch and non-touch variants. Touch models cost 2,000-5,000 THB more.
What is the difference between a touch and non-touch kiosk?
The main difference is user interaction capability.
**Touch kiosk** — Users interact directly with the screen. Best for: self-service ordering, check-in, wayfinding, product browsing. Adds 2,000-5,000 THB to price.
**Non-touch kiosk** — One-way content display only. Best for: advertising, information display, digital signage, queue management. Lower cost, less maintenance.
**Decision guide:** Choose touch if customers need to input data, select options, or navigate menus. Choose non-touch if you only need to display content (ads, videos, announcements).